Project Echo – Telementoring for Complex Health Conditions

Project echo is a type of telementoring which connects primary-care doctors with multi-disciplinary teams. This approach is intended to enhance the care provided to patients with complex conditions, particularly in rural and underserved areas.

The ECHO model, developed in 2003 by the University of New Mexico, focuses on treating hepatitis C in prisons and communities that are not served. The ECHO model is now being replicated around the world in many areas of clinical practice including diabetes, asthma, chronic pain, and Rheumatology. The ECHO model has been funded by the Robert Wood Johnson Foundation as well as the Agency for Healthcare Research and Quality (AHRQ) as well as the GE Foundation and the Leona M. and Harry B Helmsley Charitable Trust.

During ECHO sessions participants present cases that smart room data room have been identified and engage in discussions with experts in the field via videoconferencing. In this “all-teach and all-learn” format, the experts share their expertise and knowledge to answer questions, provide feedback and make recommendations.

The ECHO model allows remote monitoring of the patient’s outcomes. Specialists at the University of New Mexico follow the treatment plans of each community provider to ensure that their patients receive top-quality treatment. If a patient does not follow the prescribed treatment the doctors can suggest mid-course corrections. This can prevent treatment failure and increases the chances of a positive outcome. Additionally, specialists can utilize the ECHO system to track their data and identify gaps in care. This information is shared with local healthcare professionals to help them better serve their patients.

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